Contact
Questions about the application, your licence or an invoice are answered by us directly — there is no queue and no ticket system in between.
support@aitention.app
A defect, a question about using it, a wish. The output of AItention --dump helps: it shows what the application sees and contains none of your session content.
support@aitention.app
Licence never arrived, invoice with the wrong address, withdrawal: please quote the order number from the purchase mail, it makes things faster.
How quickly we answer
On working days, usually the same or the following day. We are a small house and will not promise a response time we cannot keep — there is no on-call rota and no round-the-clock commitment.
Form or email — both arrive the same way
Both land in the same mailbox and both are answered by the same person. The form stores nothing: it turns your message into an email to us and forgets it afterwards. If you prefer writing directly, you keep your message in your own sent folder — also an advantage.
Thank you, your message is on its way. We usually reply the same working day.
Please check your email address and write a few more words.
Or write to us here
We use your details solely to answer your enquiry and do not store them beyond that. Details in the privacy policy.